Last updated: 15th January 2026
rationwpyc d.o.o. ("we", "us", or "our") is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, process, and protect your personal information when you visit our website, use our services, or interact with us in any way. We are fully committed to compliance with the General Data Protection Regulation (GDPR) and all applicable European Union data protection laws.
The data controller for your personal information is rationwpyc d.o.o., a company registered in Croatia with registration number 614325978. Our registered office is located at Heinzelova ulica 34, 10234 Zagreb, Croatia. For any privacy-related enquiries, you can contact us at privacy@rationwpyc.top or by phone at +385 19827207.
We collect and process various types of personal data to provide our educational analytics services effectively. The data we collect includes information you provide directly to us, information collected automatically through your use of our website and services, and information we may receive from third-party sources such as educational institutions or integrated systems.
Personal information you provide directly includes your name, email address, phone number, job title, institutional affiliation, and any other information you choose to provide when contacting us, requesting information, or using our services. We also collect technical information such as your IP address, browser type, operating system, and website usage patterns through cookies and similar technologies.
We use your personal data for several legitimate purposes related to providing our educational analytics services. We use of your data includes providing and improving our analytics platforms, responding to your enquiries and providing customer support, sending you relevant information about our services and educational technology developments, ensuring the security and functionality of our systems, and complying with legal obligations and regulatory requirements.
We may also use aggregated and anonymised data for research and development purposes to improve our educational analytics capabilities and contribute to the advancement of learning science. All data processing is conducted in accordance with GDPR principles and with appropriate safeguards to protect your privacy.
We process your personal data based on several legal grounds under GDPR. These include your consent when you agree to receive marketing communications or use certain features of our services, contractual necessity when processing is required to fulfill our obligations under agreements with you or your institution, legitimate interests for improving our services and conducting business operations, and legal obligations when we must comply with applicable laws and regulations.
We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about our use of cookies, please refer to our Cookie Policy.
We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers who assist us in operating our business and providing our services, but only under strict confidentiality agreements and with appropriate data protection safeguards. We may also disclose personal information when required by law, to protect our rights or safety, or in connection with a business transaction such as a merger or acquisition.
As we operate across the European Union, your personal data may be transferred between EU member states. Any such transfers are conducted with appropriate safeguards in place to ensure your data remains protected. If we transfer data outside the EU, we ensure adequate protection through approved mechanisms such as Standard Contractual Clauses or adequacy decisions by the European Commission.
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations. Contact information and enquiry data are typically retained for three years from the last interaction, unless you request earlier deletion. Service-related data is retained for the duration of our business relationship plus seven years for legal and regulatory compliance. Marketing consent and preferences are maintained until you withdraw your consent or request deletion.
Under GDPR, you have several important rights regarding your personal data. You have the right to access your personal information and receive a copy of the data we hold about you. You can request rectification of inaccurate or incomplete personal data, and you have the right to erasure (right to be forgotten) under certain circumstances. You may restrict the processing of your personal data in specific situations and object to processing based on legitimate interests.
You also have the right to data portability, allowing you to receive your personal data in a structured, commonly used format and transmit it to another controller. If you have given consent for processing, you can withdraw that consent at any time. To exercise any of these rights, please contact us at privacy@rationwpyc.top or +385 19827207.
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security measures include encryption of data in transit and at rest, access controls and authentication systems, regular security assessments and updates, and staff training on data protection principles. While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure.
Our services are designed for educational institutions and are not directly marketed to children under 16. When our analytics platforms are used in educational settings involving minors, we ensure that appropriate consent mechanisms are in place through the educational institution and that all processing complies with applicable laws regarding children's data protection.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data protection practices, please contact us using the following information:
You also have the right to lodge a complaint with the Croatian Personal Data Protection Agency (AZOP) or your local data protection authority if you believe we have not handled your personal data in accordance with applicable law.
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make material changes, we will notify you by email (if you have provided your email address) or by posting a prominent notice on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.
This Privacy Policy is governed by Croatian law and European Union data protection regulations. Any disputes arising from this Privacy Policy will be subject to the exclusive jurisdiction of Croatian courts, while respecting your rights under GDPR to seek remedies in your country of residence.